You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
As a small business, we ask our customers to make purchases on our web store mindfully. We produce raw and unrefined natural products that are unlike anything found in most drug stores. We choose to exclusively use these ingredients because they are best for our bodies and for our planet. We understand that no one individual is the same and certain cosmetics aren’t going to satisfy everyone’s personal preference. When purchasing from our store, you do so with the complete understanding that used products cannot be returned.